Procon Pará promotes a debt negotiation event from November 24 to 28
Consumers can negotiate overdue debts related to credit cards, overdrafts, and payroll loans starting next Monday (24)
The State Department of Justice (Seju), through the Consumer Protection and Defense Directorate (Procon Pará), is promoting, from November 24 to 28, in Belém and Ananindeua, the Debt Negotiation and Financial Guidance event aimed at consumers who wish to renegotiate debts with banks and financial institutions. The event coordination emphasizes that vehicle and real estate financing are not included in the event.
This action is part of a national initiative developed by the Brazilian Federation of Banks (Febraban) in partnership with the Central Bank, the National Consumer Secretariat (Senacon), and the Brazilian Association of Procons (Proconsbrasil), to provide conditions for renegotiating overdue bank debts, with the possibility of installment payments, interest reduction, or discounts on the total amount owed.
“It is an opportunity for negotiation for consumers with debts on credit cards, overdrafts, payroll loans, or other types of credit with financial institutions, remembering that they must be overdue debts that are not prescribed and that do not have assets given as collateral,” explains Gareza Moraes, director of Procon Pará.
Consumers have the option to negotiate directly with the participating institutions through their official channels or through the portal consumidor.gov.br (for users with silver or gold accounts), selecting the institution they wish to deal with and following the guidelines.
“If a person has difficulty negotiating with the bank, they can seek support and guidance at a Procon unit, bringing personal identification documents, proof of address, and documents related to the debt, such as bills, bank statements, notifications, among others,” explains Gareza.
In addition to contributing to the event, Procon Pará promotes various actions aimed at preventing over-indebtedness, including consumer guidance campaigns and encouraging responsible consumption.
Service - bank debt negotiation event:
Bring personal identification documents, proof of address, and documents related to the debt
From November 24 to 28, at the following Procon Pará units:
- Procon Headquarters:
Hours: 8 AM to 2 PM
Address: Rua Municipalidade, 1636, corner with Travessa Soares Carneiro, in the Umarizal neighborhood, Belém/PA. - Cidadania Station - Shopping Pátio Belém
Hours: 9 AM to 2 PM (distribution of 10 tickets for service)
Address: Av. Padre Eutíquio, 1078 - Batista Campos, ZIP: 66023-710, Belém/PA. - Usina da Paz da Cabanagem
Hours: 8 AM to 2 PM (distribution of 10 tickets for service)
Address: Avenida Damasco, no 47, near Estrada do Benjamin. Cabanagem - Belém/PA. - Usina da Paz do Icuí -Guajará
Hours: 8 AM to 2 PM (distribution of 10 tickets for service)
Address: Estrada do Icuí-Guajará, s/n, corner with Av. Independência – Icuí-Guajará, Ananindeua/PA - Cidadania Station - Shopping Metrópole
Hours: 10 AM to 2 PM (distribution of 10 tickets for service)
Address: Rod. BR 316, Km 4, nº 4500, Ananindeua/PA.
