HGT Professionals Participate in Educational Action on Care Safety
The activity aimed to reinforce the importance of incident reporting as a strategy to strengthen patient safety in care processes.
On June 17 and 18, the General Hospital of Tailândia (HGT), through the Patient Quality and Safety Center (NQSP), promoted an educational action aimed at the unit's professionals. The activity aimed to reinforce the importance of incident reporting as a strategy to strengthen patient safety in care processes.
The activity was held in the unit's auditorium, with available times in both day and night shifts, to accommodate different work teams. The theme of the action was "Incident Reporting: A Pillar for Patient Safety," conducted by nurse Marayza Nunes, a member of the NQSP.
During the activity, the professional presented the fundamentals involving the practice of reporting in the context of hospital care.
“Incident reporting is a tool for improvement. It is not related to punishment, but rather to identifying possible failures in the work process, contributing to the prevention of adverse events and strengthening patient safety,” explained nurse Marayza during her talk to the participants.
During the activity, participants were invited to reflect on everyday situations that can be reported, even when they do not result in harm to the patient. There were group dynamics and question-and-answer games that encouraged the exchange of experiences and practical understanding of the topic.
The nurse also highlighted that the action is part of the continuing education activities developed by the NQSP, aimed at strengthening institutional protocols, international safety goals, and care flows.
“These actions are part of the routine of patient safety in the hospital. We continuously work on safety goals, seeking to reinforce care and involve all sectors in the protocols that ensure the quality of our assistance, and consequently the satisfaction of our users,” stated Marayza.
Data – In the first five months of 2025 alone, HGT performed over 117,000 services, including consultations, surgeries, and hospitalizations. During this same period, the average satisfaction of users was 95.03%. This index is the result of evaluations continuously conducted with patients and companions served in the unit.
The proposal also sought to reinforce the safety culture, highlighting that reporting is an institutional resource that allows mapping risks and preventing future occurrences. The approach was made with a thematic June environment, integrating technical content with popular culture, aiming to promote greater engagement among professionals.
About HGT - The General Hospital of Tailândia has 51 beds, including an Intermediate Care Unit (ICU) with nine beds — six for adults and three for pediatrics. The unit serves exclusively through the Unified Health System (SUS), via the Municipal Regulation Center. Urgent and emergency cases are attended to on a spontaneous demand basis or referred by services such as Samu, Fire Department, and Highway Police.
